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REALTECH gives customers end-to-end monitoring at the click of a button

16.08.2010 New features in theGuard! Service Management Center 6.4 allows efficient simulation of user behavior

Walldorf, August 16, 2010 - REALTECH AG, a software company with a focus on business process and IT service management and a SAP consultancy, is now shipping the latest version of its theGuard! Service Management Center. The comprehensive package solution for integrated IT management was enhanced with a range of new features such as the additions to expand the end-to-end monitoring of process chains.

It now includes Plug & Play GUI bots that greatly facilitate the end-to-end monitoring of applications. In only a few steps, users can set up an instance that simulates the behavior of a user working with an application. This allows for the continuous monitoring of important processes from a user's perspective. The collected data is then used for business process and business service management purposes, enabling the end-to-end monitoring of a business process. Companies can then determine the availability of their business processes by analyzing their infrastructure data along with the performance of their applications.

The Plug & Play GUI bots are preconfigured appliances that only have to be set up as application users, eliminating the need for complex local configurations such as setting the screen resolution for every single application. This speeds up the installation and the integration with the company's process monitoring activities. Multiple distributed appliances can be managed from a single point of control, which reduces administrative hassles to a minimum. Customers who prefer to implement the end-to-end monitoring on their own hardware can opt for the software version of the GUI bots.

For more information visit: http://www.realtech.com/e2e-monitoring

Firmenbeschreibung
REALTECH AG

Die REALTECH AG ist ein auf SAP-spezialisiertes Beratungshaus sowie Softwarehersteller mit Fokus auf Geschäftsprozess- und IT Service-Management.

Mithilfe von REALTECH gestalten Unternehmen ihre IT der Zukunft. Die Mitarbeiter arbeiten gemeinsam mit den Kunden daran, Mehrwert durch den Einsatz von IT-Lösungen zu schaffen. Mit zwei sich ergänzenden Geschäftsbereichen für strategische IT-Beratung und Software Produkte für das Business Service Management unterstützt REALTECH Unternehmen aller Größen entlang der Wertschöpfungskette.

Die börsennotierte REALTECH AG hat ihren Firmensitz in Walldorf (Baden) und erzielte im Geschäftsjahr 2010 einen Umsatz von 52,5 Millionen Euro. Weltweit haben sich bereits mehr als 2.200 Kunden für REALTECH entschieden.

Weitere Informationen unter: www.realtech.de
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